Unified Communications
IP telephony services from Stalwart can help you design, deploy and manage an infrastructure to support today's advanced IP telephones, help you reduce the costs of managing and maintaining separate voice and data networks, and increase the productivity of your employees.
Stalwart provides the design, deployment and project management services necessary to prepare your network to handle voice, video and data over one high-speed platform, helping to enhance efficiency and business value.Consulting and planning services designed to align IP telephony strategies with business objectives Network integration services for preparing networks for IP telephony Deployment services for integrating IP telephony into a production environment. Managed services for helping to maintain optimal performance and reduce management costs
IP Contact Center
Stalwart can help you plan and design an IP-based architecture that allows you to leverage more effective contact center processes that integrate and manage 3rd party applications. This service offering includes assessment, design, integration, migration and deployment services which can help you:
- Transforms your call center into a multichannel, IP-based contact center in support of higher productivity, improved customer satisfaction and lower costs
- Empowers your organization to more quickly and flexibly respond to business changes and customer needs.
- Improves the customer experience by facilitating better communications – internally and externally – via Web, phone, e-mail and more
- Allows centralized contact center management of your distributed agent workforce virtually anywhere in the world
Unified Messaging
Stalwart's unified messaging services helps companies improve communications, boosting employee productivity and enhancing customer service through increased collaboration. Its messaging platforms enhance operational flexibility by consolidating voice, e-mail and fax messages in a single inbox that can be accessed anywhere, anytime by phone or Web browser. The task of managing disparate voice mail, e-mail and fax messaging systems across multiple locations becomes all the more challenging - and expensive - as you grow and expand.
As one of the most experienced Cisco communications systems integrators in the Southeast, Stalwart provides consistent service delivery by drawing on its experience deploying large-scale IP telephony and unified messaging solutions. Our high impact services can help you optimize your network investment while simplifying your overall communications environment.
Real Time Collaboration
Real-time collaboration lets you take advantage of Stalwart's proven ability to design and deploy an integrated solution that can improve the way employees communicate and collaborate across the enterprise, which boosts productivity Stalwart Converged Communications d supports business growth.
- Helps improve communication and collaboration to facilitate productivity and support business growth
- Enables employees to conduct business virtually anytime, anywhere
- Supports multiple types of devices to accommodate a mobile workforce and distributed operations
- Makes it easier to assemble and disassemble work groups virtually anywhere in the world to meet changing demands
- Enables geographically separated teams to communicate and collaborate as if they were in the same room
- Integrates collaboration tools with your corporate user management system, directory, e-mail and calendaring to enable automation
- Helps users reach the right people and resources faster — the first time
Desktop Video
Stalwart's desktop video services can help you design and implement an integrated desktop-based video solution that can enhance employee, client and vendor collaboration, reduce travel costs, and improve employee flexibility and productivity while also helping to minimize your carbon footprint. Our services assist you with strategy and assessment, architecture and design, and integration and deployment for a range of hardware and software solutions. In today's global economy, the expense of business travel and the challenge of effectively communicating with geographically dispersed employees, suppliers and customers are causing many organizations to look for better ways to improve communications. This service offering helps you:
- Improve communication among employees, clients, partners and vendors regardless of where in the world they are
- Significantly reduce costs and improve collaboration for increased productivity and faster decision-making
- Lowers expenses and minimize your carbon footprint by reducing the need for business travel and commuting
Telepresence
Coming soon...