Camstar utilizes Cisco Unified Communications to reduce over 75% of communication expenses.

Enterprise Software Solutions; Charlotte, NC

Business Challenge

• Leverage software for operational efficiencies
• Manage software development projects across mobile and diverse teams
• Critical need to collaborate regardless of location and time zone
• Traditional tools such as cell phones, external conferencing and home phone lines were increasing in cost without increasing the ease of communication

Client Solution

• Integrate international offices with the existing corporate Unified Communications (UC) solution
• Brick and mortar offices in Shanghai, China and Minsk, Russia were connected to the Charlotte, NC headquarters through VPN
• Routed international voice communication across the IP network and alleviate costly international communication charges
• Implemented Cisco’s MeetingPlace Express
• Programmed the existing ASA firewall as a UC proxy to allow IP phones to register directly from the Internet to the corporate Communications Manager
• Configured Cisco IP Communicator (CIPC) connectivity with the UC proxy feature

Business Results

• Cut external conferencing costs by 75% and provided a 6 month payback
• Provided more features and control then the external solution
• Mobile users no longer require VPN client connectivity prior to launching CIPC

• Greatly improved voice quality for CIPC usage by removing the processing overhead created by the VPN client

For More Information

To find out more about Cisco Unified Communications, click here

To learn more about Cisco IP Communicator, click here

All contents of this webpage are Copyright © 1992-2007 Cisco Systems, Inc. All rights reserved.